Duties:
- Working through your day-to-day activities within the departments, ensuring they are dealt with and accounted for in the appropriate timeframe
- Working as a team towards the achievement of all activities being completed within the departments, regardless of current individual workload
- Resolving customer queries, order processing, delivery issues with a high degree of accuracy on time
- Providing feedback to the Operations Manager with issues or complaints that need escalating
- Offering feedback to the Operations Manager with opportunities to build training and development around
- Ensure quotations are handled with in a certain time frame (20 minutes)
- Where applicable, ensure that personalisation for the customer is stuck to using the tools (Salesforce) provided to build rapport with customer base
- Work alongside the Sales Team
- Work closely with the other departments
- To maintain all the Company’s equipment to a high standard and to maintain a high level of personal standards
- To carry out any additional and reasonable request made by the Company
- To constantly strive to improve through self development
- Employer: PROTEC INTERNATIONAL LIMITED
- Location: Macclesfield, SK10 4NL
- Hours: Monday - Friday 8.00am - 5.00pm
- Salary: £14,206.00 annual wage
- Closing date: 31/01/2023