Business Administration Apprentice

Main responsibilities:

• Responsible for receiving and booking in orders on to the company’s bespoke database
• Pairing goods received with customer orders and ensuring all supporting paperwork, e.g. customer specifications, are present and correct
• Management of customer purchase order records
• Liaise with customers on the phone/email regarding corrections to orders if required
• Managing orders under query, e.g. orders on hold or orders awaiting correction, and releasing to the calibration department when appropriate
• Packing and preparing goods for dispatch, including orders for export.
• Arrange daily courier collections
• Acting as a point of contact for customers with delivery queries
• To support calibration/administration departments as required
• The jobholder is responsible for handling expensive equipment and careful handling is required. Team working is essential and also an understanding to “ask” when not sure
• The jobholder must be self-motivated and have to ability to work independently