Business and Sales Apprentice

Vacancy description

Duties/responsibilities to include:

  • All aspects of stores accounting, ordering, receiving, and dispatching of consumables
  • Responding to all European MA based customers for consumable sales requests either by phone or e-mail
  • Speak to our customer base by regularly calling them about consumable supplies we have to offer and any discount offers we have at the time, building relationships with our customer base
  • Our consumables website – making product changes, new offers for customers to keep our adverts fresh
  • Providing quotations for consumables relevant to our printing machine equipment the customer has purchased, following up on sales calls and quotes on a monthly basis to keep customers up-to-date of new products or offers
  • Perform duties required in understanding company goals/targets and policies as applied to customer needs and expectations in providing a fast, friendly, and accurate service to cultivate the friendship of new customers and establish them as loyal repeat customers
  • Requires in-depth knowledge of current products which the candidate will learn with on job training, understanding of previous MA printing press models and their specific parts and consumables; must have the capability to precisely interpret customer records/machine manuals
  • Determine warranty and non-warranty conditions
  • Prepare return material authorisations, gather records and document entire transaction
  • Update and maintain customer records
  • Prepare Proforma invoices and international shipping documentation
  • Send faxes, type letters, e-mails and other correspondence as required
  • Perform duties required to keep the order processing system flowing smoothly
  • And other duties that may be assigned
  • Employer: Mark Andy Uk Ltd
  • Location: Macclesfield
  • Hours: Monday - Friday 7.45am - 4.30pm
  • Salary: £149.00 - £223.50 weekly wage
  • Closing date: 17/12/2019