Level 2 Certificate in Understanding Workplace Violence and Harassment (Online)

There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.

The objectives of this qualification are to:
-provide learners with an understanding of how organisational policies and procedures can contribute to a safe working environment
-provide learners with an understanding of why workplace violence may occur, the possible causes and how the risk of workplace violence can be reduced
-provide learners with an understanding of equality, diversity and inclusion in the workplace.

To be awarded the NCFE Level 2 Certificate in Understanding Workplace Violence and Harassment (603/3928/7), learners are required to successfully complete 4 mandatory units.

Contributing to a Positive and Safe Working Environment
Violence in the Workplace
Understanding Aggression, Bullying and Harassment in the Workplace
Understand Equality, Diversity and Inclusion in the Workplace

Fees: 40.00

Fees Advanced Learning Loan:

Learners who achieve this qualification could progress to:
Level 3 Certificate in the Principles of Customer Service
Level 3 Diploma in Customer Service
Level 3 Diploma in Skills for Business: Customer Service
It may also be useful to learners studying qualifications in the following sectors:
• Retail
• Health, Public Services and Care
• Business, Administration and Law

This is an online course only.

For further information, advice and guidance call The Learner Experience Team on 01625 410062.