Employers
A Team Leader/Supervisor Apprenticeship is designed to develop individuals into effective leaders and supervisors within a professional setting.
This Apprenticeship equips you with a strong foundation in leadership skills, communication, problem-solving, and decision-making.
Apprentices work closely with experienced mentors and professionals, gaining practical experience in managing teams, setting goals, and coordinating tasks.
This Apprenticeship is an invaluable opportunity for individuals aspiring to lead and guide teams towards success while fostering their personal and professional growth.
Earn a wage, whilst studying a fantastic course
Gaining experience in a fast-paced & competitive industry
No learning costs for the Apprentice
Potential career paths of Team Leader / Supervisor Apprentices…
Supervisor
Team leader
Project officer
Shift supervisor
Foreperson
Shift manager
Typically this apprenticeship will take 12 – 18 months
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.
Knowledge | What is required (through formal learning and applied according to business environment) |
|---|---|
Interpersonal excellence – managing people and developing relationships | |
Leading people | Understand different leadership styles and the benefits of coaching to support people and improve performance. Understand organisational cultures, equality, diversity and inclusion. |
Managing people | Understand people and team management models, including team dynamics and motivation techniques. Understand HR systems and legal requirements, and performance management techniques including setting goals and objectives, conducting appraisals, reviewing performance, absence management, providing constructive feedback, and recognising achievement and good behaviour. |
Building relationships | Understand approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict. Know how to facilitate cross team working to support delivery of organisational objectives. |
Communication | Understand different forms of communication and their application. Know how to chair meetings, hold challenging conversations, provide constructive feedback and understand how to raise concerns. |
Organisational performance - delivering results | |
Operational management | Understand how organisational strategy is developed. Know how to implement operational and team plans and manage resources and approaches to managing change within the team. Understand data management, and the use of different technologies in business. |
Project management | Understand the project lifecycle and roles. Know how to deliver a project including: managing resources, identifying risks and issues, using relevant project management tools. |
Finance | Understand organisational governance and compliance, and how to deliver Value for Money. Know how to monitor budgets to ensure efficiencies and that costs do not overrun. |
Personal effectiveness – managing self | |
Awareness of self | Know how to be self-aware and understand unconscious bias and inclusivity. Understand learning styles, feedback mechanisms and how to use emotional intelligence |
Management of self | Understand time management techniques and tools, and how to prioritise activities and approaches to planning |
Decision making | Understand problem solving and decision making techniques, and how to analyse data to support decision making. |
Skills | What is required (acquired and demonstrated through continuous professional development) |
|---|---|
Interpersonal excellence – managing people and developing relationships | |
Leading people | Able to communicate organisation strategy and team purpose, and adapt style to suit the audience. Support the development of the team and people through coaching, role modelling values and behaviours, and managing change effectively. |
Managing people | Able to build a high-performing team by supporting and developing individuals, and motivating them to achieve. Able to set operational and personal goals and objectives and monitor progress, providing clear guidance and feedback. |
Building relationships | Building trust with and across the team, using effective negotiation and influencing skills, and managing any conflicts. Able to input to discussions and provide feedback (to team and more widely), and identify and share good practice across teams. Building relationships with customers and managing these effectively. |
Communication | Able to communicate effectively (verbal, written, digital), chair meetings and present to team and management. Use of active listening and provision of constructive feedback. |
Organisational performance – delivering results | |
Operational management | Able to communicate organisational strategy and deliver against operational plans, translating goals into deliverable actions for the team, and monitoring outcomes. Able to adapt to change, identifying challenges and solutions. Ability to organise, prioritise and allocate work, and effectively use resources. Able to collate and analyse data, and create reports. |
Project management | Able to organise, manage resources and risk, and monitor progress to deliver against the project plan. Ability to use relevant project management tools, and take corrective action to ensure successful project delivery. |
Finance | Applying organisational governance and compliance requirements to ensure effective budget controls. |
Personal effectiveness – managing self | |
Self-awareness | Able to reflect on own performance, seek feedback, understand why things happen, and make timely changes by applying learning from feedback received. |
Management of self | Able to create an effective personal development plan, and use time management techniques to manage workload and pressure. |
Decision making | Use of effective problem solving techniques to make decisions relating to delivery using information from the team and others, and able to escalate issues when required. |
Behaviours | What is required (developed and exhibited in the workplace) |
|---|---|
Takes responsibility | Drive to achieve in all aspects of work. Demonstrates resilience and accountability. Determination when managing difficult situations. |
Inclusive | Open, approachable, authentic, and able to build trust with others. Seeks views of others. |
Agile | Flexible to the needs of the organisation. Is creative, innovative and enterprising when seeking solutions to business needs. Positive and adaptable, responds well to feedback and need for change. |
Professionalism | Sets an example, and is fair, consistent and impartial. Open and honest. Operates within organisational values |
Project or campaign evaluation report, presentation of additional/new content and questions
You will be asked to complete a project or campaign evaluation report. The evaluative report will be based on a project or campaign that you have contributed to, and developed content for, in the last 6 months leading to gateway. The EPAO must confirm that the apprentice has completed a project from which they can produce an evaluative report and additional/new content. You must start the evaluative report after the gateway. The report should be a maximum of 1500 words (with a 10% tolerance).
You will have 4 weeks to complete the project or campaign evaluatative report and submit the report to the EPAO.
You need to prepare and give a presentation to an independent assessor. The presentation should outline proposed additional and/or new content for the project or campaign, developed in response to the findings of your evaluative report. Your presentation slides and any supporting materials should be submitted at the same time as the project output. The presentation with questions will last at least 30 minutes. The independent assessor will ask at least 5 questions about the project and presentation.
Professional discussion underpinned by a portfolio of evidence
You will have a professional professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 7 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
The EPAO will confirm where and when each assessment method will take place.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA. The length of the training for this apprenticeship is typically 15 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The project will be centred on developing BIM, Solid Works, Auto Cad, Tekla and other digitalised systems to support growth in the construction, nuclear and allied industries and the need for digitally-skilled structural engineers and surveyors based with large employers.
On completion, apprentices may choose to register as Associate Members with the Chartered Management Institute and/or the Institute of leadership and management, to support their professional career development and progression.
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