Professional Practice and Person-centred Care | - never discriminate against patients, carers or colleagues
- maintain the highest standards of person centred care, treating every person with compassion, dignity and respect
- develop partnerships with patients/carers/families
- promote mental health and well being
- convey information to agreed protocols to the public, patients, carers, colleagues, including giving and receiving feedback
- use technology to present information orally
| - the requirements of the NHS Constitution/GSPfor ‘person centred care and support’
- equality and diversity legislation, policies and local ways of working
- probity and honesty in all aspects of your professional practice
- the importance of involving patients/the public in HCS and in making choices about their care
- the principles underpinning the promotion of mental health and well-being
- active listening, observation and the use of appropriate language and feedback
- best practice in giving an oral presentation
- approaches to effective problem solving
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Personal and Professional Development (PPD) | - critically reflect on your technical/non-technical practice
- work within the limits of your personal competence/keep up-to-date
- support the CPPD (6) of junior colleagues and respond constructively to appraisal/feedback
| - critical reflection in helping maintain and support the quality and safety of patient care
- good mentoring practice, using underpinning theories of mentoring to support this
- good appraisal and performance review & the skills required to prepare an action plan
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Health, Safety and Security | - maintain a safe and healthy working environment
- train junior staff in relevant health, safety/security practices, including infection control and participate in risk assessments
| - legislation/policies relating to health and safety at work and your responsibilities
- best practice in infection control practice and local protocols
- risk assessments, including dissemination of findings and implementation of outcomes
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Quality | - lead quality management technical audit processes as required
| - quality management/improvement/audit and communication skills within the area of practice
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Technical Scientific Services | - where appropriate, perform a range of equipment management
- skills, e.g. fault-finding/preventative maintenance/calibration/repair
- participate in drafting Standard Operating Procedures (SOPs)
- make reasoned decisions to initiate/continue/modify or cease using techniques/procedures, reflecting SOPs and senior input
- recognise problems and seek technical solutions to them
- analyse/interpret/record/present accurately HCS technical data
- supervise/teach/assess practical skills to junior team members
| - underpinning clinical science (e.g. anatomy, physiology, pathology, pharmacology, etc
- genomics, clinical bioinformatics/personalised medicine
- principles and practice of equipment management
- requirements for drafting of Standard Operating Procedures (SOPs)
- critical evaluation of the evidence base that underpins your technical practice
- a range of different data presentation methods appropriate for the audience/circumstances
- practical skills teaching frameworks; assessment methods & assessment of practical skills
- the principles underpinning the practical training of others in techniques and procedures
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Clinical Care | - take responsibility for the care you provide and its impact on
- patients, including safeguarding, if involved in direct patient care
- obtain and document appropriate consent in line with protocols
- protect patient/carers confidentiality and privacy
- deliver high quality technical clinical procedures in the investigation/management of patients
| - ‘duty of care’ and safeguarding
- the support available in difficult situations or when a complaint is made
- the rights of patients with regard to giving informed consent for treatment when required
- confidentiality of consultation/medical records and the limits of the concept of confidentiality
- the key factors influencing dignity/rights/privacy/confidentiality of patients/colleagues
- appropriate technical investigations for relevant clinical conditions
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Audit/Service Improvement | - participate in audit and/or service improvement programmes
- communicate the outcome of audit, service improvement
| - the governance and ethical framework applied to audit and its contribution to patient care
- the delivery of high quality service outcomes/continuous improvements
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Research & Innovation | - undertake appropriate audit/research/innovation activities which
- support quality improvement in your area of work
| - the benefits of research to the critical evaluation of practice
- the principles of developing and introducing innovation into practice
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Leadership | - plan/assess the work of a team and individuals within it
- lead where appropriate and work effectively within the HCS team
| • the principles of leading teams/individuals based on the healthcare NHS Leadership Model (7) • common models, and examples of leadership and team-working |
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