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Course Detail

Adults
Level 2 Certificate in Customer Service for Health and Social Care Settings (Online)
Further course information

This qualification is designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.

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Entry Requirements

Age – 19+

Cost – £40 per head

£20 per head with Chamber of Commerce/ Hospital

Course Content

4 units consisting of

Preparing to deliver customer service in health and social care settings
Effective communication for health and social care
Understand the specific needs of customers accessing health and social care services
Teamwork in health and social care settings

Assessment

Tutor Marked Units (Subject to IQA)

Fees

Fees: £40.00

Progression

Additional Information

This is an online course only.

To on the course please select one of the options below and a member of staff will contact you to speak to you about the course.

Duration and Times

Next course available: May 31st, 2024
Number of Weeks: 12

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